Terms of service

Welcome to Crafted Chaos! By accessing or purchasing from our site, you agree to the following terms. Please read them carefully.

1. Overview

Crafted Chaos provides handmade personal care products and accessories. All products are intended for external use only and should be used as directed.

2. Product Information

We do our best to describe and photograph products accurately. However, due to the handmade nature of our goods, slight variations in color, texture, or scent may occur.

We are not liable for reactions or sensitivities. Ingredients are listed on each product page — please read carefully before use. Always patch test first.

3. Pricing & Availability

Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.

4. Orders & Payment

All orders must be paid in full at checkout. We accept major credit cards and other secure payment options through our website.

5. Shipping

Orders are processed in the order they are received. Once shipped, delivery times are out of our control. We are not responsible for delays caused by carriers.

Please double-check your shipping address before submitting an order. We are not responsible for packages lost due to incorrect addresses.

6. Returns & Refunds

Due to the nature of our products, all sales are final. If your item arrives damaged or there’s an issue with your order, please contact us within 7 days of delivery. (See our full Return & Refund Policy).

7. Intellectual Property

All content, including product names, descriptions, logos, and images, is the property of Crafted Chaos. Please do not copy or use without permission.

8. Limitation of Liability

Crafted Chaos is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Continued use of the site after changes constitutes your acceptance of the new terms.